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Crisis Phone Number: 910-695-6675

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Intensive Family Interventions

Intensive Family Interventions (IFI) service are intended to improve family functioning by clinically stabilizing the living arrangement, promoting reunification, or preventing the utilization of out of home therapeutic venues (i.e., psychiatric hospital, psychiatric residential treatment facilities, or residential treatment services) for the identified youth. Services are delivered utilizing a team approach and are provided primarily to youth in their living arrangement and within the family system. Services promote a family-based focus in order to:

  • Defuse the current behavioral health crisis, evaluate its nature, and intervene to reduce the likelihood of a recurrence;

Intensive Family Intervention

  • Ensure linkages to needed psychiatric, psychological, medical, nursing, educational, and other community resources, including appropriate aftercare upon discharge (i.e., medication, outpatient appointments, etc.); and
  • Improve the individual child’s/adolescent’s ability to self-recognize and self-manage behavioral health issues, as well as the parents’/responsible caregivers’ capacity to care for their children.

Services should include crisis intervention, intensive supporting resources management, individual and/or family counseling/training, and other rehabilitative supports to prevent the need for out-of-home placement or other more intensive/restrictive services. Services are based upon a comprehensive, individualized assessment and are directed towards the identified youth and his or her behavioral health needs/strengths and goals as identified in the Individualized Resiliency Plan.

Services shall also include resource coordination/acquisition to achieve the youth’s and their family’s’ goals and aspirations of self-sufficiency, resiliency, permanency, and community integration.
Admission Criteria

  1. Youth has a diagnosis and duration of symptoms which classify the illness as SED (youth with SED have a diagnosable mental, behavioral, or emotional disorder of sufficient duration to meet DSM diagnostic criteria and results in a functional impairment which substantially interferes with or limits the child’s role or functioning in the family, school, or community activities) and/or is diagnosed with a Substance Related Disorder; and one or more of the following:
  2. Youth has received documented services through other services such as Non-Intensive Outpatient Services and exhausted these less intensive out-patient resources. Treatment at a lower intensity has been attempted or given serious consideration, but the risk factors for out-of-home placement are compelling (see item G.1. below); The less intensive services previously provided must be documented in the clinical record (even if it via by self-report of the youth and family); or
  3. Youth and/or family has insufficient or severely limited resources or skills necessary to cope with an immediate behavioral health crisis; or
  4. Youth and/or family behavioral health issues are unmanageable in traditional outpatient treatment and require intensive, coordinated clinical and supportive intervention; or
  5. Because of behavioral health issues, the youth is at immediate risk of out-of-home placement; or
  6. Because of behavioral health issues, the youth is at immediate risk of legal system intervention or is currently involved with DJJ for behaviors/issues related to SED and/or the Substance-related disorder.


Transportation is provided to clients to reduce no shows and to provide transportation to and from appointments for those individuals with transportation needs

To know more about what we can do for you or someone you love, please call us at 910-875-6042. Our staff will be happy to answer your questions.